With clarity

My areas of focus include Brand Framework Development, Design Systems Management & Governance, Brand Narrative Design, Omni-Channel Brand Expression, CXM Journeys, and Digital Brand Experience Design.

Areas
of
Focus

Brand Framework & ID Systems

Brand Framework Development
ID System & Governance
Brand Standards Development
Brand System Design
Brand Narrative Design

Omnichannel Brand Expression

Integrated Brand Experience Design
Physical & Digital Channels
Advertising & Campaign Activation
Campaign Brand Systems

CRM/CXM Experience Design

Performance & Lifecycle Marketing
Conversion & Retention Design Strategy
Digital Customer Journey Design
Data-Driven and Conversion-Focused

Digital Brand Experience Design

UX Design & Research
Web Design
Product Design
Front-end & WordPress Development

In addition to my areas of focus, I also manage, coordinate, and support the activation, rollout, and production of projects:

Project-Related Support

Project Planning
Production Process
Vendor Relations
Budgeting & Estimation
Press Checks & Color Rounds

INDUSTRY & MARKET EXPERIENCE

A comprehensive summary of industries and brands I have worked in.

Automotive

Mitsubishi Motors North America

CXM & CRM / Digital Marketing

Beauty

PixiBeauty

Digital Marketing / Social Media / CRM

Fashion

American Apparel

Branding, Design Systems & Standards / Campaigns / Print / OOH

BCBGMAXAZRIA

Branding / Print

Lucky Brand Jeans

Campaigns / Store Brand Experiences / E-Comm & Social Media Marketing & Tactics

True Religion Brand Jeans

E-Comm & Social Media Marketing / Store & Digital Brand Experiences / Educational & Internal Marketing

Charming Charlie

Campaigns / Store Brand Experiences / E-Comm & Digital Marketing

JustFab (TechStyle)

Campaigns / E-Comm / Digital Marketing

Clique Media (WhoWhatWear/Byrdie/Domaine)

Advertorial Design / E-Comm / Digital Marketing

Finance

Discover

CRM / Digital Performance Marketing / Social Media Advertising

Food

Dole International

CSR / Marketing

Haircare

Wella

Print / Packaging / Event Branding

Sebastian Professional

Print / Packaging / Event Branding

Graham Webb

Print / Packaging / Event Branding

Insurance

Mercury Insurance

Branding / Marketing

Media Communications

AT&T

CRM / Performance Marketing

DIRECTV

CRM / Performance Marketing / Web & Product Design

Technology

SteelHouse

CRM / Marketing

NASA/JPL

Annual Reports

Wellness / Lifestyle

Herbalife

Marketing / Store Experience / Information Graphics / Event Branding

NASA/JPL

Annual Reports

INDUSTRY & MARKET EXPERIENCE

A comprehensive summary of industries and brands I have worked in.

IndustryCompaniesFocus
AutomotiveMitsubishi MotorsCX/CRM
WellnessHerbalifeBranding, Info Design
InsuranceMercury InsuranceBranding, Marketing
HaircareWella/Sebastian ProfessionalCPG Retail Experience
FashionAmerican Apparel / BCBG / Lucky Brand / True Religion / Charming CharlieOmnichannel Brand Expression
TelecommunicationsAT&TFull-Funnel Digital Experience
Media CommunicationsDIRECTVPerformance Digital Experience
FinanceDiscoverPerformance Digital Experience
TechnologyCanon Solutions America, SteelHouse, Saucey, NASA/JPLB2B Marketing & Compliance
BeautyPixiBeautyCPG Retail Experience
Food DistributionDole InternationalMarketing & Compliance

HOW I WORK

You’ll see this on most agency sites—but how many genuinely begin with listening, rather than jumping straight into strategy or concepting? It’s no surprise, then, that so many clients walk away feeling that their agency was never truly listening to them in the first place.

1. Listening

You’d be surprised how many agencies don’t listen in the beginning.

2. Planning

A good plan —> good timing —> good results.

3. Research

Sometimes uniqueness is discovered unexpectedly through research.

4. Ideation

The most important and fun part of any project.

5. Brillianteering

The key is to always make it better than before, no steps backwards.

6. Oversight

Coordinating, collaborating, and communicating to make it come to life.

If we're going to work together, you must know I am methodical, patient, caring, enthusiastic, and prepared.